Data controller
Bellezza, based in Casablanca, Morocco, is responsible for the personal data processing described in this policy for bellezza.ma. You can contact us at the address shown on this page with any question about your data.
Data we may collect
We limit collection to information that is useful for answering your request and operating the website.
- Information entered in the demo form: name, centre, email address, telephone number, business type, and optional message.
- Technical information needed for website operation and security, such as IP address, device type, browser, server logs, and pages viewed.
- Information you choose to provide when emailing us or continuing a conversation on WhatsApp.
Why we use this data
Depending on the context, processing is based on your consent, steps you ask us to take before a possible contract, our legitimate interest in securing and improving the website, or a legal obligation.
- Answer your enquiries and arrange a Bellezza demonstration.
- Understand your centre’s needs and prepare a relevant conversation.
- Maintain security, diagnose incidents, and improve website operation.
- Meet legal obligations and protect our rights where necessary.
Recipients and providers
Your data is available only to authorised Bellezza team members and, where needed, technical providers acting under our instructions. We do not sell personal data.
- Brevo delivers the transactional emails generated by the demo form and processes the information you enter for that purpose.
- WhatsApp processes information when you choose to open a conversation through the widget.
- YouTube may receive technical data only when you play the embedded video, which uses privacy-enhanced mode.
- Hosting and maintenance providers may process data strictly necessary for website operation and security.
International transfers
Some providers may process data outside Morocco. Where this occurs, Bellezza uses an authorised mechanism and appropriate safeguards in accordance with applicable law.
How long we keep data
We keep data for as long as needed for the purpose for which it was collected, followed by any period required or permitted by law. A demo enquiry is deleted or anonymised when it is no longer useful for commercial follow-up, unless the law requires otherwise.
Your rights
Under Moroccan Law No. 09-08, you may request access to and correction of your personal data and, on legitimate grounds, object to its processing. Where processing relies on consent, you may withdraw it for the future.
- Email [email protected] and describe your request.
- We may ask for information needed to verify your identity.
- You may also contact Morocco’s National Commission for the Control of Personal Data Protection (CNDP).
Security
Bellezza applies proportionate organisational and technical measures to protect data against unauthorised access, loss, alteration, or disclosure. Because no online service can guarantee absolute security, we review these measures as risks and the website evolve.
Changes to this policy
We may update this policy when the website, our practices, or the law changes. The date at the top identifies the version currently in effect. We will provide appropriate notice of any material change.